| Systems:
IntelliGate VM
VoxBox 500
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Intelligate
2/4 Port Voice Mail
With business telecommunications subject to increasingly
intensive use, call traffic is growing by the day. More and more,
available capacity is being stretched to the limit and beyond. This
is where the integrated Ascotel Voice Mail System can offer valuable
support. It guarantees efficient call management for small and medium
sized enterprises and ensures higher availability around the clock
Always In Touch
Efficient communications are the key to your company's success.
This includes always staying informed and being in a position to
respond rapidly. The Ascotel Voice Mail System helps you to do this.
No call goes unanswered and you can respond appropriately even when
out of the office. But the Ascotel Voice Mail System does even more:
It automatically forwards customer calls to the right person and
responds to callers with the appropriate announcements.
To the right place, fast
Connecting callers directly to the right person saves time and money
and spares nerves. The Voice Mail System from Ascotel answers every
call and forwards it correctly from the outset: to the appropriate
agent, mailbox or recorded announcement. Its user-friendly customer
service and switching functions enhance productivity and increase
the customer acceptance of automatic call answering. Small wonder,
given that the system connects callers to the agent who can best
help them.
Your personal assistant
The Ascotel Voice Mail System provides up to 128 staff with a personal
answerphone function. This can be set to answer-and-record or answer-only,
or permit callers to select other connection options from a menu.
Plus you can choose from three system languages for your operator
menu. |
Staying informed on the move
Out of the office doesn't mean out of touch. With the Ascotel Voice
Mail System you can keep up to date even when on the move. Just
dial your password to access your mailbox and listen to messages.
Or the system will call you automatically at any number if an incoming
message has been received.
Automatically customer-friendly
The Voice Mail System is a valuable automatic telephone attendant
which stores 39 different outgoing announcements for responding
dependent on business hours, breaks, vacations etc. Callers are
asked to select criteria such as language, department or type of
enquiry, and are forwarded accordingly. This frees your staff from
routine tasks and the need to continually respond to frequently
asked questions such as opening and business hours. The call routing
function allows specific numbers, e.g. from abroad, to be analysed
and processed so that callers from abroad can be welcomed immediately
in their own language: an important plus for internationally active
companies.
User-friendly operation
Because the Ascotel Voice Mail System can be integrated in the Ascotel
PBX telecommunications system, simple installation and efficient
maintenance are guaranteed. Moreover, it can be controlled and operated
with ease from any Office telephone. And it's easy to configure:
Individual functions such as operating status or telephone recording
are activated via DTMF and macro commands. Last but not least, the
Ascotel Voice Mail System offers flexible applications which can
be tailored to any business need.
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