Voice Processing Unit

Inter-Tel’s Voice Processing Unit is a voice mail software solution that provides voice messaging tools such as an automated attendant, call routing announcements, robust voice mail, various call handling functions and unified messaging capabilities.

The powerful voice mail application handles calls by subscribers and non-subscribers. Callers hear the main greeting, followed by a menu of available options. And, for holidays and weekends, your business can use the Scheduled Time-Based Application Router (STAR) function for simplified programming of alternate greetings. Voice mail enables users to access messages from anywhere, anytime with a touchtone phone.

The Inter-Tel Voice Processing Unit also supports Inter-Tel Unified Messaging software, enabling employees to streamline all of their voice mail, e-mail and fax messages into a universal mailbox.

Allow callers to leave a message or dial another extension if their calls are unanswered
Provide a record of important calls for quality assurance purposes, employee training and more
Enable employees to access messages from virtually anywhere, anytime
Offers flexible greeting options, allowing your business to tailor messages suitable for your unique needs
Maximize employee productivity and responsiveness by combining voice mail, e-mail and fax