Home       Telephone Systems       IT Support       Photocopiers       Document Management       Profile       Partners       Recruitment       Contact Us     
Home > Telephone Systems > Panasonic > Computer Integration > Messaging-on-hold

Computer Integration

Software:

Messaging-on-hold
Phone System Manager
Desktop Telephony Assistant
PANASTAT-Platinum
Call Centre Management

Messaging-on-hold

Panasonic Messaging on Hold Solution - Take Complete Control of Your Telephone Messaging.

The Panasonic Messaging on Hold Solution can now make your telephone system work harder for your business. It works using a web-based graphical interface which can be controlled from any PC with internet access on your Local Area Network and is compatible with all standard Microsoft Windows operating systems.

It allows you to play on hold messages through any suitable computer soundcard, linking it to your telephone system through an audio cable link while still being able to use the computer for normal office tasks.

Quick and easy to use, the system gives you the power to:

Increase sales by promoting products/ special offers while customers are on hold
Cross sell products to existing customers
Improve customer satisfaction by reassuring them that they have not been forgotten
Improve the efficiency of your office
Answer frequently asked questions
Make public announcements via your telephone system
Improve the image of your company as being more efficient and professional

Your messages are ordered through a completely secure website service. The service will have your message scripts recorded for you, allowing you to choose the voiceover and background music to go with them. Messages will be recorded and delivered within 24 hours to your web account ready for you to download and start using.

You can view all your messages, program which ones are to be played, and when - choosing what time of day, what days of the week, the month and even the year.

The software package includes a standard on hold message as well as six additional message vouchers - providing an affordable way to build a library of massages for your business. And, should you need to add further messages, top-up vouchers are available in packs of six or eighteen.

 
 
© 2007 Resource Telecom Group