Models:
KXTVM50E
KXTVM200E
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Panasonic voice processing
systems allow you to record, send and retrieve messages 24 hours
a day, 7 days a week world-wide, and help to efficiently handle
your telephone system traffic and internal communication needs.
The voice processing systems can improve the efficiency of your
business, whether it be in sales, customer service, marketing or
human resources.
Field sales representatives can call in their sales reports at any
time of the day
Customer lines can publicise sales, special promotions and general
information
Orders can be placed 24 hours a day
Database information can be easily gathered
Calls may be screened prior to connection to an extension without
overloading a busy operator
Conversations can be recorded and transcribed later (KX-TDA/KX-TD/KX-TA
only)
Flexible PBX Integration
The systems can integrate with most PBX systems that have a single-line
telephone port capable of transmitting DTMF signals. The units
have a serial (RS-232C) interfact for PC connection used for programming,
showing reports, usage etc., and system maintenance.
Quick Setup
This feature provides a quick way of setting up parameters that
must be established with a host PBX. Using a computer terminal
connected to the serial port, you can easily edit programming
items on the guidance screen.
Holiday Setting Capability
The systems can be programmed to handle calls differently (e.g.
auto-attendant vs. voice mail) on official holidays, thereby providing
suitable help to callers who call in during off-peak periods or
holidays.
Automatic Fax Transfer
When you recieve a fax call the system will automatically send
the call to the designated fax extension - this eliminates the
need to have a dedicated line for your fax. You can designate
a second fax extension to handle overflow traffic from the first
one.
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Multilingual Service
The systems can support up to three different languages. Callers
may choose the language of their preference when they call in.
Enhanced Integration
When integrating Panasonic voice processing systems to our KX-TDA
or KX-TD/KX-TA telephone systems there are enhanced facilities
available.
Auto configuration
When setting up you don't have to type the extension number
of each mailbox. The system will automatically forward all extension
information to the voice mail, making installation a very simple
proceedure.
Live call screening
When this mode is activated, you can monitor incoming messages
and decide whether or not to take the call.
Two-way recording
This feature allows an extension user to record a conversation
in his or her mailbox by simply pressing the two-way record
function key. A variation of this feature is 'two-way transfer'
which permits the extension user to record a conversation in
another person's mailbox.
Intercom paging
This facility allows the voice processing system to make a paging
announcement through the proprietary telephones to alert an
extension user that there is a call for them.
Caller ID intelligence
The KX-TVP50 and KX-TVP200 offer unique intelligent functionality
caller ID routing which will route callers by telephone number
to specified extensions or services. Caller ID call screening
will announce callers by name (max 30) or number. Both require
caller ID from the PBX.
Remote access
The owner of a mailbox can access the system remotely (when
out of the office) to record new greetings, listen to messages
and divert calls to voice mail (or elsewhere).
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